Refund Policy

We want you to be completely satisfied with your purchase.

If you encounter any issues with your order, please review our returns policy below:

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Returns Window: Returns are accepted within 10 days of receiving the item.

Eligibility Criteria: To be eligible for a return, the item must be in the same condition as when you received it – unworn, unused, and in its original packaging. A proof of purchase is also required for all returns.

Covered Issues: Our returns policy covers manufacturing defects, tears and faults. We also cover issues relating to incorrect sizes being sent.

Excluded Issues: Items not fitting due to customer error is not covered. As all our items are custom-made, we provide size charts to consult before placing an order.

Initiating a Return: To start a return, please contact us via the contact form on the website, or via Instagram DM.

Return Approval: Once we receive your return request, we will review the information and provide you with instructions on how to proceed.

Return Shipping: Customers are responsible for the cost of return shipping.

Refund Process: Upon receiving the returned item, we will initiate the refund process. Please allow 5-7 business days for the refund to reflect in your account.

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We appreciate your understanding of our refund policy, which is designed to ensure fairness and transparency.

If you have any further questions, please feel free to reach out to our customer support team.